The Workplace Relations Commission (WRC) published its Annual Report for 2022 today.
Some of the statistics highlighted in the Report include:
WRC Information and Customer Services Unit:
1. The WRC’s information line dealt with almost 60,000 calls in 2022 compared to 55,000 in 2019 (pre pandemic)
2. The WRC website handled over four million pageviews in 2022, a 23% increase on 2021.
WRC Inspection Division:
3. In 2022, the Inspectorate of the WRC recovered €1.4 million in unpaid wages for employees
4. 5,820 inspection visits were carried out with over 5,700 specific contraventions of legislation detected.
Adjudication, Conciliation and Mediation Services:
5. The number of hearings held, and decisions issued by the WRC Adjudication Service each increased by almost 30%.
6. The WRC’s Conciliation Service resolved 88% of disputes on which it conciliated during 2022.
7. Overall, in 2022 there was a 30% increase in parties willing to engage in mediation.
8. The WRC broadened its service model to deliver mediation by default and in person in unfair dismissal complaints.
9. The Commission also began a 6-month pilot ‘late request’ mediation service.
The report also noted that a new Southern regional office was opened in Cork city where the full suite of WRC services is available to clients in the region. The WRC now has a national footprint with five regional offices in Carlow, Cork, Dublin, Ennis and Sligo.
A copy of the report can be found here
If you have any queries about the Workplace Relations Commission or how it works please do not hesitate to contact us.
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