The following case is very important for those seeking to make a complaint under the Equal Status Act 2000 concerning discrimination in the provision of services.
The case makes it clear that the person making the complaint must notify the other party of their intention to make a complaint within 2 months of the alleged discrimination arising. This is generally done by way of a Form ES1. This is set out under Section 21(2)(a) of the Equal Status Acts. The Act allows for an extension of time under Section 21(3) to 4 months where reasonable cause can be shown for the delay in complying with the two month notification requirement.
The case is also a very useful summary of the law around notification requirements and extensions under the Acts.
A copy of the decision can be accessed here.